Communication is an important core value to our VP of Operations, Lee Gallentine, P.E., P.L.S.
Communication can be complicated. I’ve seen it work on many occasions. It is most effective when there is two-way communication between parties. Some people just give or take information from one another. This is one-sided and doesn’t benefit either party.
Another example of ineffective communication is when someone assumes the boss or co-worker is not communicating because they aren’t initiating conversations with them. They need to remember, communication is a two-way street. Either party can initiate communication. No one should sit around and wait for someone to talk to them. I have employees who have no problem reaching out to me if they have a question. They don’t wait for me to ask “Do you have a question?”. I like and encourage two-way communication.